FAQ

Money1 real silver is considered Sterling Silver 925 (i.e., made if 92.5% silver) or higher.

Money1 silver is considered Sterling Silver 925 or higher. Money2 silver is less than that and mixed with other metals like steel, titanium, copper etc. Money3 is not silver, essentially made up of all other metals like what you would typically find in fashion jewelry.

Gold plated Money1 real silver may lose some of its luster after a few years with extensive daily wear and extreme exposure to water.

The nice thing with money1 is you can always get them re-plated and it'll bring back the luster again as well as prolong the gold plating.

Yes! For gold plated money1 real silver, you can always re-plate them and it'll bring back the luster as well as prolong the gold plating. Check with your local Asian gold jeweler to see if they offer the service.

Money1 silver will tarnish over time when exposed to oxygen and sulfur in the air. When this happens you can simply clean with any silver jewelry cleaning solution (I include care instructions in all my orders to customers).

Items ship out from Minnesota. Unfortunately we don’t offer a pickup option.

USPS shipping fee is $4.90 for your entire order (U.S. only) on jewelry and accessories. Shipping fee for non-jewelry items (e.g., handbags, purses etc.) is $6.90. Shipping insurance is included on all orders as follows:

Orders up to $100: USPS Ground Advantage shipping insurance is included. If a package was undelivered, lost, stolen, or damaged, it will be the customer's responsibility to submit a claim through USPS.

Orders over $101: Shipping insurance through a third-party insurer is included. If a package was undelivered, lost. stolen, or damaged while in transit, please work with LLUXE Silver to file a formal claim.

Orders submitted Monday-Friday after 12:00pm CST will be shipped the next day (except for weekends and Holidays) or unless noted on our website.

All sales are final. No refunds/exchanges. Please contact us if you experience issues with your purchase.